Shipping & Delivery

How and when you receive your order.

Last updated: September 21, 2026

Digital delivery

All products sold on this website are digital. There is no physical shipping and no delivery fee.

When you will receive your order

Your order details are sent by email to the address you entered at checkout, usually within minutes after your payment is confirmed.

Download limits

Each product can be downloaded once per purchase, and your download link is valid for 30 days. Please save your files after downloading them. If you have a problem with a download, contact us at support@sursofts.com.

If you did not receive your email

Check your spam or junk folder.
Make sure the email address you entered at checkout is correct.
Still nothing? Contact us at support@sursofts.com with your order number and we will send it again.

Wrong email address

If you entered the wrong email address by mistake, contact us as soon as possible and we will help you.