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SSSursofts
Legal

Privacy Policy

How we collect, use and protect your personal data.

Last updated: September 21, 2026

1. Who we are

Sursofts, a trading name of CAP 2023 (SAS, SIREN 979 828 159) (“we”, “us”) operates this website. Our address is Route de Gignac, 34150 Aniane, France. For any question about your personal data, contact us at support@sursofts.com.

2. Data we collect

We may collect the following data:

  • Order data: your name, email address, billing address and the items you purchase.
  • Payment data: payments are handled by our payment providers. We do not store your full card number.
  • Messages you send us, for example to our support team.
  • Technical data: IP address, browser type, pages viewed and cookies (see our Cookie Policy).

3. Why we use your data and on what legal basis

  • To process and deliver your order (performance of a contract).
  • To provide customer support (performance of a contract and our legitimate interest).
  • To meet accounting, tax and other legal obligations (legal obligation).
  • To keep our website secure and prevent fraud (legitimate interest).
  • To send you marketing emails, only if you have agreed (consent). You can withdraw your consent at any time.

4. Who we share it with

We share personal data only with the providers needed to run our store, such as payment processors, email delivery services and hosting providers, and with public authorities when the law requires it. We do not sell your personal data.

5. How long we keep it

We keep order data for as long as needed to fulfil your order and for the periods required by law, for example accounting records are kept for up to 10 years in France. Other data is kept only as long as necessary for the purpose it was collected for.

6. Transfers outside the European Economic Area

If a provider is located outside the European Economic Area, we make sure appropriate safeguards are in place, such as the European Commission’s standard contractual clauses.

7. Your rights

Under the GDPR you have the right to access, correct, delete, restrict or object to the processing of your data, and the right to data portability. To exercise these rights, email us at support@sursofts.com. You also have the right to lodge a complaint with the French data protection authority, the CNIL (www.cnil.fr). See our GDPR Policy for details.

8. Security

We use reasonable technical and organisational measures to protect your data against loss, misuse and unauthorised access.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.